Returns & Exchanges

At Cedar Pastries, we take pride in the freshness of our artisanal baked goods; due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect. Please contact our support team within 24 hours of delivery to initiate a claim.

1

Document the Issue

Take clear photographs of the damaged pastry or incorrect item along with the original shipping label and packaging.

2

Contact Support

Email our customer care team at [email protected] with your order number and the photos of your delivery.

3

Internal Review

Our quality assurance team will review your request within 1-2 business days to verify the claim against our freshness standards.

4

Resolution

Once approved, we will immediately process a full refund to your original payment method or ship out a fresh replacement at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing